Job Title: Insurance Sales Manager

About Diaspora Insurance:

Headquartered in Birmingham, UK, Diaspora Insurance is a fast-growing insurance company focused on crafting and delivering bespoke insurance and risk management solutions to the specialised niche market of African expatriates in the UK. The company is introducing Life Cover and related pure protection covers to its menu of products and is looking for an experienced Sales Manager to head the business unit.

Role: Insurance Sales Manager

An incredible new opportunity has become available thanks to the rapid growth of the multi-award-winning Diaspora Insurance. Reporting directly to the Channels Director the Insurance Sales Manager will be leading an office- and field-based team of tied and independent sales advisors selling life insurance and related pure protection products, setting sales goals, developing strategies, and training sales advisors and field sales agents to meet targets while ensuring client satisfaction and regulatory compliance, requiring strong leadership, sales acumen, and interpersonal skills to motivate the team and analyse market trends for growth. Key duties involve recruiting, coaching, performance monitoring, implementing sales plans, and maintaining client relationships, all while adhering to industry standards like FCA guidelines.
 

Core Responsibilities

• Team Leadership: Recruit, train, and mentor a team of office sales advisors and independent sales agents to achieve individual and collective sales targets.
• Business Unit Strategic Planning: Develop and implement business plan and marketing strategies tailored to specific client segments.
• Sales Strategy: Develop and implement effective strategies to meet or exceed sales targets for new and existing business.
• Performance Monitoring: Track and analyse sales metrics (KPIs) to identify trends, provide feedback, and prepare forecasts for senior management.
• Performance Management: Set sales goals, monitor performance metrics, and provide feedback and coaching.
• Regulatory Compliance: Ensure all sales practices meet standards set by regulatory bodies (such as the FCA in the UK) and internal company policies.
• Relationship Management: Build and maintain long-term relationships with key stakeholders.
• Customer Support: Handle escalated customer inquiries, mediate disputes, and ensure high levels of client satisfaction. 
• Market Analysis: Stay updated on industry trends, competitor activities, and market
• Reporting: Manage sales administration, maintain records, and report progress to senior management. 

Required Skills, Experience & Qualifications

• Education: Typically requires a Bachelor’s degree in Business, Finance, Marketing, or a related field.
• Experience: Proven experience as a Sales Manager in the life insurance industry. Five (5)+ years of experience in life insurance sales, with at least 2 years in a supervisory or managerial role.
• Technical Skills: Proficiency in CRM software, Policy Admin System, sales analytics tools, and Microsoft Office Suite.
• Soft Skills: Strong negotiation, interpersonal communication, and strategic thinking abilities.
• Strong understanding of life insurance products and services.
• Recruitment, training, excellent leadership and team management skills.
• Exceptional communication and interpersonal abilities.
• Ability to develop and execute sales strategies.
• Strong analytical and problem-solving skills

What you will get in return:

Job Types: Full-time, Permanent

Pay: £35,000.00 to £40,000.00 per year plus generous overrider commission

Benefits:

• Access to branded company pool cars
• 28 days paid annual leave (including bank holidays)
• Company events
• Company pension
• Free parking