If you’ve recently lost someone close to you, please accept our condolences. Dealing with a death in the family is one of the hardest things many of us will face. At Diaspora Insurance we understand that a funeral cash plan claim is always made at a very emotional and difficult time for the family. That’s why we have tried to make things as easy as possible for you. Our claims process has been set up so that we can get your claims payment to you as soon as possible – usually within 24 hours of us receiving all the completed claims requirements – with as little stress as possible at this difficult time. A. Simply call or email to let us know that you’ll be making a claim. We can then help you by stopping the collection of premiums for the policy until the claim has been processed: Diaspora Insurance Office Tel: +44 121 295 1116 Diaspora Insurance Office Tel: +27 101 096 555 You can contact any of our offices worldwide who will happily guide you with the claim process. B. Collect together the following support documents: C. Once you have these items, if possible, fax a copy of them to us so we can get the claims process underway. Alternatively, you can scan the documents and email them to us. Once your claim has been processed, if there are any other people insured on the policy, we’ll make sure the necessary amendments are made, and send a new set of policy documents. How To Claim
How to Make a Claim on your Policy:
To make a claim just follow these three steps:
UK & Global
DFCP Claims Department
4th Floor Spaces
156 Great Charles Street
Queensway
Birmingham
B3 3HN
United Kingdom
Mob/WhatsApp: +44 770 3838 304 South Africa & ZAR Policies
3rd Floor West Wing
Oak Place
264 Oak Avenue
Ferndale
Randburg 2194
Gauteng
Republic Of South Africa
Mob/WhatsApp: +27 659 070 419
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