Frequently Asked Questions
Whilst our global insurance products are quite simplified to maximise your benefits, we appreciate that you may have a few questions. If your question is still not answered, support is just a call, WhatsApp, text or email away. We are here to support you so please Contact Us anytime.
The bespoke Diaspora Funeral Cash Plan is a guaranteed acceptance and cash-based funeral insurance cover that was developed with special consideration of the diaspora communities. Diaspora Funeral Cash Plan pays out cash immediately to cover burial abroad or body repatriation or reverse repatriation or cremation costs. Reverse repatriation is whereby a diasporan dies in their home country while on a visit but their wish was to be laid to rest in their country of residence. Their body will then be repatriated from their country of birth to their country of residence. In fact, the money can be used for any funeral expenses, be it:
- Casket / coffin
- Local transfer or transport
- Burial abroad or repatriation/reverse repatriation or cremation
- Food and drinks
- Family travel abroad
- Church service
- Photo + videography
- Household bills like electricity
- Shipment of the deceased’s personal effects
- Memorial service
- Tombstone ceremony
- Lost revenue due funeral
Immediate financial intervention means bereaved families can plan with certainty and can honour the wishes of their loved one as they celebrate a life well lived.
Yes. In UK by the Financial Conduct Authority (FCA), Firm Reference Number: 795897 and in South Africa by the Financial Sector Conduct Authority (FSCA), FSP Number: 48996
Traditional funeral cover is usually offered as goods and services provided by funeral directors and that has too many limitations. For diasporans who are essentially global villagers or transnational citizens is better to have a US$ cash cover because cash knows no border which makes it a protection without borders. Cash also means you can cover other related costs like family travel, church service, etc. With a cash cover body repatriation is also optional.
No-one would want to leave their family and friends in a financial mess would they? That’s why Diaspora Funeral Cash Plan provides insurance that has been designed to help you protect your family from the financial burden of your funeral, body repatriation and other unexpected costs, if you were to unexpectedly pass away.
The cost of a funeral and/or body repatriation to home country runs in several thousand dollars on average. Funeral Cash Plan is so important because it will save your bereaved family the burden and embarrassment of begging for help during your funeral. The cash plan guarantees you an honourable and dignified sending off as your loved ones can celebrate your life without worrying about money.
The main costs that the Diasporas face in the event of death include:
1. Body Repatriation,
2. Travel costs for people (family or friends) accompanying the body back home,
3. Cost of coffin or casket,
4. Funeral cost in diaspora, and
5. Funeral cost in home country.
Funeral and body repatriation costs from Southern African countries are around US$2, 500, from United Kingdom around US$10, 000, from Australia/New Zealand around US$15, 000 and USA or Canada around US$20, 000. If you don’t have a funeral plan, this is money your family will probably have to pay out of their pocket in the event of your death…money your family may not have on hand.
Having Diaspora Funeral Cash Plan guarantees you peace of mind and helps your family meet the high cost of a funeral and/or body repatriation by paying out an immediate cash benefit in the event that a covered life passes away. Cover ranges from $/£/€2, 500 to $/£/€20,000 for those outside South Africa and for those in South Africa it ranges from ZAR2, 000 to ZAR100, 000.
NO – the cover is permanently denominated in US$/£/€/AU$/CA$/ZAR to give cover-holders better long-term value against currency volatility and inflation. The currency of cover (US$/£/€/AU$/CA$/ZAR) is guaranteed in writing on the policy document and in our Terms & Conditions.
Everyone; unless you have sufficient savings set aside for emergency.
If you’re originally from any of the 13 qualifying countries aged between 18 and 75, you automatically qualify for Diaspora Funeral Cash Plan. Once you are covered, you can also cover your loved ones irrespective of where they live.
Funeral Cash Plan provides “instant” cash in the event of the death of a plan-holder, cash that can be used to pay for the undertaker, for the casket or coffin, for body repatriation, for the cremation or grave/tomb stone, for the funeral service, reception or wake, and to cover living expenses of every kind while the deceased’s dependents wait for life insurance or pension monies to come through. Bereavement is sad enough without being destitute on top of everything else – something you and your loved ones don’t have to worry about if you and they have sufficient funeral cash cover that will pay out quickly – within 24 hours of a claim, at most. Payout on a life cover can take up to eight weeks or even more.
Funeral cash plan also has a guaranteed payout whereas life cover claim may be rejected by the insurer because of some reasons like non-disclosure or giving wrong/misleading information on application?
Diaspora Funeral Cash Plan is underwritten by GuardRisk Life International Limited and re-insured by Africa Re. These are reputable international companies with a very long history in the insurance industry.
The single main purpose of a funeral cash plan is to cover end of life expenses including body repatriation costs, where applicable. Being in the home country or proximity to home country means the total cost is lower and therefore the maximum cover allowed is also limited to mitigate against over-insuring and profiteering.
Getting a Funeral Cash Plan may be one of the most important decisions you’ll ever make. With the right funeral insurance policy, you and your family can enjoy peace of mind knowing that the high costs of your funeral and body repatriation will be covered when the time comes. Of course, not all funeral cash plan are the same, and when choosing your policy, you have many things to consider.
How much cover do I need? Diaspora Funeral Cash Plan provides cover from US$/£/CA$/€2,500 up to US$/£/CA$/€20,000 or ZAR2, 000 to ZAR100, 000.
How much can I afford to pay? Choose to pay your Diaspora Funeral Cash premium monthly or quarterly or yearly at no extra cost. Whatever fits your budget best.
Do I qualify? If you’re from the 13 qualifying African countries and are living abroad aged between 18 and 70, you’re eligible to apply. The qualifying countries are South Africa, Eswatini, Namibia, Botswana, Zimbabwe, Mozambique, Zambia, Malawi, Kenya, Tanzania, Uganda, Ghana and Ethiopia
You can select a cover option that suits your needs and budget, from a US$/£/€/AU$/CA$/ZAR2,500 to 20,000 in covered in ZARs from 5,000 to 1000,000 maximum.
As an insurance product Diaspora Funeral Cash Plan is a world first; it is an innovative response to a crisis facing all diaspora communities. The application process is very easy. You can quickly generate a quote and apply online in just a few minutes or you can call one of our global offices, and you won’t have to answer any health questions or take any blood tests. And once you are accepted which is guaranteed, you can keep your policy for life. We have flexible cover amounts to suit your budget and needs.
The Diaspora Funeral Cash Plan is underwritten by a reputable global insurer and reinsured into one of the biggest reinsurers in the world. Being a whole of life cover, this assures you that your policy will be paid in the long term. Diaspora Insurance, the distributers and advisors of the product are authorised and regulated entities in their markets. This ensures that customers are treated fairly and that their polices are protected.
No one looks forward to applying for funeral insurance. That’s why the process is as fast and easy as possible. For diasporas aged 18 – 75 from the qualifying countries, getting your funeral cash plan is as easy as 1-2-3.
Simply call one of our offices worldwide or request a call and a representative will call you back, free of charge
Choose the level of cover you need—from US$/£/€/AUS$/CA$2,500 to US$/£/€/AUS$/CA$20,000 or ZAR2, 000 to ZAR100, 000
Answer a few short questions and get approved in just a few minutes!
Diaspora Funeral Cash Plan benefit amount is paid to your beneficiaries and they can choose to use the money as needed – to help cover the funeral costs, repatriation costs, tickets for accompanying family and friends, costs of the casket, burial, flowers, transportation, and even unexpected expenses such as credit card bills.
Yes – you can nominate up to 2 beneficiaries on your Diaspora Funeral Cash Plan policy, simply by entering their names when you apply for your cover. The beneficiaries are ranked such that number two beneficiary can only claim the money if beneficiary one is not there and beneficiary three only if both one and two are not there.
Yes. You have 30 days from your Start Date to decide if your policy suits your needs. If you wish to cancel and get a refund, you may do so with no penalty during this 30 day period.
Yes. Once your Diaspora Funeral Cash Plan is in place, you are covered 24/7, anywhere in the world.
You can pay your funeral insurance premiums either monthly, quarterly or yearly at no extra cost.
Direct Debit or Standing Order – this is available in most countries worldwide.
No – your Diaspora Funeral Cash Plan policy is a no-medicals cover and continues for life as long as premiums are up to date.
No-one knows what lies around the corner, whether it’s an accident or illness – and securing cover early ensures the protection is there if it’s needed.
No, and there are no intrusive questions about your health and lifestyle.
The Diaspora Funeral Cash Plan provides immediate cover for accidental death and there is a 3 months waiting period if death is due to natural causes. Death resulting from criminal activities, nuclear explosion, mountaineering, parachute jumping or skydiving, and war is excluded.
Yes. Funeral Expenses Cover has been designed to be family friendly. You can choose to cover your life (Single Plan), or cover yourself, your partner and all children who are dependent on you until they reach age 23 (Family Plan). There is no limit to the number of dependent children that can be covered under the Family Plan.
On the same policy, you can cover your parents, parents-in-law and siblings. We at Diaspora Insurance understand the socio-economic dynamics of the diaspora communities. Most of the diasporans are breadwinners to the extended families back home. A funeral in the extended family becomes your financial responsibility. This is why we allow you to add extended family members on your Diaspora Funeral Cash Plan.
No. The premium is guaranteed and will not increase at all.
As long as you pay your premiums, the cover is guaranteed for the rest of your life and you’ll be covered anywhere in the world, 24/7 – even if your health and circumstances change. More importantly when your total premiums equal your benefit amount, you get covered for FREE indefinitely.
If you cancel your Diaspora Funeral Cash Plan within the first 30 days of commencement – for any reason whatsoever – you’ll receive a full refund of premiums that have been paid. If you cancel your Policy after 30 days, you will not get anything back as this Plan is not a savings plan and does not have surrender vaue.